Chromebook Won’t Turn On and Simple Ways to Fix it


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Chromebooks have become popular devices due to their affordability, speed, and simplicity. But they might have problems, just like any electrical item. One of the most frustrating problems is when your Chromebook refuses to turn on.

If you’re experiencing this issue, don’t panic! In this article, we will guide you through a step-by-step process to troubleshoot and fix the Chromebook not turning on issue. By following these instructions, you can regain control of your device and get back to work or leisure activities in no time.

Chromebook Won't Turn On

Chromebook Won’t Turn On

The below are the some of the identified reasons regarding the issue Chromebook won’t turn on which have to recheck and fix at any end to resolve the error.

  1. Power Source Issues
  2. Battery Problems
  3. Software Glitches
  4. Hardware Malfunction
  5. Overheating.
  6. Physical Damage
  7. BIOS or Firmware Issues

I’ve charged my Chromebook, but it’s still not turning on, Could it be a battery issue?

If your Chromebook has a removable battery, carefully remove it and check for any visible signs of damage. If the battery appears damaged or swollen, it may need to be replaced. Contact the manufacturer or a professional technician for assistance.

What should I do if my Chromebook’s screen remains black even when it’s powered on?

If the screen is black but the Chromebook appears to be powered on, try adjusting the screen brightness using the appropriate keyboard keys. If that doesn’t work, perform a hard reset by holding down the Refresh and Power buttons simultaneously.

Can a software issue cause my Chromebook not turning on

Yes, software glitches or conflicts can sometimes prevent a Chromebook from powering on. Performing a hard reset or a system reset can often resolve these software-related issues.

Chromebook Not Turning On Fix with Different Methods

The following are the different steps at various points and reasons to check and fix the Chromebook not turning on, Let’s check each and fix the issue

Check the Power Source

  1. Ensure that the power outlet you are using is functioning correctly.
  2. Try connecting another device or charger to confirm.
  3. If the outlet works, check if the charger is securely plugged into both the Chromebook and the power outlet.
  4. Additionally, inspect the charging port on the Chromebook for any debris or damage.
  5. Clean it gently using a soft brush or compressed air if necessary.

Perform a Hard Reset

If the Chromebook still doesn’t turn on, performing a hard reset might help.

  1. To do this, hold down the Refresh and Power buttons simultaneously for about 10-15 seconds.
  2. This action will force the Chromebook to shut down completely.
  3. Release the buttons and then press the Power button to turn on the device again.
  4. A hard reset can resolve temporary software glitches and may get your Chromebook up and running again.

Charge the Chromebook properly

  • If your Chromebook’s battery is critically low or drained, it may not power on.
  • Connect the charger and allow the device to charge for at least 30 minutes before attempting to turn it on again.
  • While charging, ensure that the charging indicator light on the Chromebook is illuminated.
  • If it doesn’t light up, try a different charger or USB cable, as the issue might lie with the charger itself.

Disconnect External Devices

  1. Sometimes, external devices connected to your Chromebook can interfere with its startup process.
  2. Disconnect any USB devices, external monitors, or other peripherals from your Chromebook
  3. Then, try turning on the device again. If it powers on successfully, the issue may have been caused by an incompatible or malfunctioning external device.

Reset the Chromebook

If none of the previous steps have resolved the issue, you can try resetting your Chromebook to its default settings. Keep in mind that performing a reset will erase all your data, so ensure you have backed up important files before proceeding and follow these steps to reset chromebook

  1. Power off your Chromebook completely.
  2. Press and hold the Esc and Refresh buttons simultaneously.
  3. Press the Power button while maintaining these buttons pressed.
  4. Continue holding the Esc and Refresh buttons until a Chrome OS is missing or damaged message appears on the screen.
  5. Release the buttons, and then press Ctrl + D to enter Developer Mode.
  6. Follow the on-screen instructions to reset your Chromebook.
  7. Once the reset process is complete, set up your Chromebook as you did when you first got it.

Powerwash Chromebook

Here’s a simplified step-by-step guide on how to Powerwash Chromebook

  1. Sign out of your account by clicking on your profile picture in the bottom-right corner of the screen and selecting Sign out.
  2. Click on Browse as Guest to enter guest mode.
  3. Tap on the system tray in the bottom-right corner of the screen and select the gear-shaped Settings icon.
  4. Scroll down and click on Advanced
  5. In the Reset settings section, click on Powerwash.
  6. Read the information about powerwashing and click on the Powerwash button to confirm.
  7. Another confirmation window will appear, Click on the Powerwash button again to proceed.
  8. The Chromebook will begin the power washing process, Wait for it to complete.
  9. Once the powerwash is done, the Chromebook will restart.
  10. Follow the on-screen instructions to set up your Chromebook as a new device, including selecting your language, connecting to Wi-Fi, and signing in with your Google account.

Contact Support

  • If all else fails, it’s advisable to seek professional help.
  • Contact the Chromebook manufacturer’s support team or visit their website for troubleshooting guides, live chat assistance, or instructions on how to submit a support ticket.
  • They will be able to provide personalized assistance based on your specific Chromebook model and the nature of the issue you are facing.

Preventative Measures for avoiding Chromebook Won’t Turn On

To avoid future occurrences of the Chromebook not turning on issue, consider implementing these preventative measures:

  • Keep your Chromebook’s software up to date by installing the latest updates and patches released by the manufacturer.
  • Handle your charger and cable with care, avoiding tugging or bending them excessively.
  • Regularly clean the charging port and remove any debris that might interfere with the connection.
  • Avoid using third-party chargers or cables that are not certified by the manufacturer.
  • Disconnect external devices when not in use, as they can sometimes cause conflicts during startup.
  • Follow best practices for battery maintenance, such as avoiding extreme temperatures and not letting the battery drain completely before recharging.

What should I do if my Chromebook gets too hot and not turning on

If your Chromebook becomes too hot, it may shut down as a safety measure. In such cases, allow the device to cool down before attempting to turn it on again. Make sure to use your Chromebook on a flat, well-ventilated surface to prevent overheating.

I accidentally spilled liquid on my Chromebook, and now it won’t turn on. What should I do?

Liquid spills can damage the internal components of your Chromebook, leading to power issues. In such cases, it’s crucial to power off the device immediately, disconnect it from the power source, and seek professional assistance to assess the extent of the damage and perform necessary repairs

What if my Chromebook is still under warranty and not turning on

If your Chromebook is still covered by the manufacturer’s warranty and you have exhausted all troubleshooting steps, it’s recommended to contact the manufacturer’s support team. They can guide you through the warranty claim process and assist with repairs or replacement.

Is there any way to retrieve my data if my Chromebook won’t turn on

If your Chromebook is not turning on and you haven’t backed up your data, it may be challenging to retrieve it directly from the device. However, if your data was synced with your Google account or stored in the cloud, you can access it from another device by signing in to your Google account.

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