Fitbit is a popular brand known for its range of wearable fitness trackers that help individuals monitor their physical activities, sleep patterns, and overall health.
While Fitbit devices are designed to be user-friendly, occasionally, users may encounter technical issues or need to perform a factory reset to resolve certain problems.
In this article, we will walk you through the step-by-step process of resetting your Fitbit device, ensuring a smooth and hassle-free experience.
Why to Reset Fitbit
Before delving into the reset process, it’s essential to understand why you might need to reset your Fitbit device. Resetting can be beneficial in various scenarios, such as resolving software glitches, fixing unresponsive screens, clearing out accumulated data, or preparing the device for a new user.
Additionally, resetting can help address syncing issues, unpairing problems, or errors related to firmware updates. By resetting your Fitbit, you can start afresh and potentially overcome any persistent issues affecting the device’s performance.
Reset Fitbit
Reset a Fitbit Sense series, Versa series, Ionic, or Charge 3 / 4
How to Reset Fitbit Sense, Versa 2 and above series
- Make sure your device is turned on.
- Press and hold the button on the left side of your device for about 10 seconds.
- You will see a message that says “Factory Reset”.
- Press the button again to confirm.
- Your device will restart and all of your data will be erased
How to Reset Fitbit original Versa, Blaze, Ionic
- Make sure your device is fully charged before you start the reset process.
- On the original Versa, press and hold the left and bottom buttons at the same time.
- On the Blaze, press and hold the button on the left side of the device.
- On the Ionic, press and hold the button on the right side of the device.
- Keep holding down the button until you see the Fitbit logo. This may take a few seconds.
- Release the button. The device will restart and you will be prompted to set it up again.
Note: Resetting your device will erase all your data, including your activity history, settings, and alarms. If you want to keep your data, you can sync it to your computer or phone before you reset your device.
How to Reset Fitbit Luxe, Inspire 3, and Charge 5
To reset a Fitbit Luxe, inspire 3, or Charge 5, you can follow these steps:
- If the device is responding:
- Open the Settings app on your device.
- Tap About.
- Click on Factory Reset.
- Tap Reset Device.
- Follow the on-screen instructions.
- If the device is not responding:
- Connect your device to the charging cable.
- Press and hold the button located on the flat end of the charger for 10 seconds.
- Wait for the Fitbit logo to appear.
How to Reset Fitbit Charge or Charge 2, 3
There are two ways to reset a Fitbit Charge or Charge 2: a soft reset and a factory reset.
Soft reset
A soft reset will restart your Fitbit Charge or Charge 2 without erasing any of your data. To do a soft reset, follow these steps:
- Put your Fitbit Charge or Charge 2 on the charger.
- Hold down the button on the side of your Fitbit for about 10 seconds.
- The Fitbit logo will appear on the screen.
- Release the button.
Your Fitbit Charge or Charge 2 will restart.
Factory reset
A factory reset will erase all of your data from your Fitbit Charge or Charge 2. To do a factory reset, follow these steps:
- Put your Fitbit Charge or Charge 2 on the charger.
- Hold down the button on the side of your Fitbit for about 15 seconds.
- The Fitbit logo will appear on the screen, followed by the words “Factory Reset.”
- Continue holding down the button until the Fitbit logo disappears.
- Release the button.
Your Fitbit Charge or Charge 2 will restart and will be in its factory settings.
What to do after Reset Fitbit
After you reset your Fitbit Charge or Charge 2, you will need to set it up again. To do this, follow these steps:
- Download the Fitbit app on your phone or tablet.
- Open the Fitbit app and create an account or sign in to your existing account.
- Obey the on-screen instructions to pair again
Once your Fitbit Charge or Charge 2 is paired, you can start using it to track your activity, sleep, and more.
How to Reset Fitbit Inspire / HR / 2 or Ace 2/3
To reset a Fitbit, Inspire/HR/2 or Ace 2/3, follow these steps:
Restart:
- If your Fitbit is not responding or you are experiencing other minor issues, you can try restarting it.
- To do this, press and hold the button on your Fitbit for 5 to 10 seconds.
- The Fitbit logo will appear, and your tracker will restart.
Factory reset:
If you are experiencing more serious issues with your Fitbit, or if you want to sell or give it away, you can factory reset it. This will erase all of your data from the tracker. To do this, follow these steps:
How to Reset Fitbit HR 2 and Inspire
- Connect your Fitbit to the charging cable.
- Once it is connected, press and hold the button on your tracker for 10 seconds.
- The Fitbit logo will appear, and then the word “Reset” will appear.
- After a few seconds, your tracker will turn off.
- When you turn it back on, it will be reset to factory settings.
Reset Ace 2 or 3
- Open the Settings app on your tracker.
- Tap Clear User Data.
- When prompted, press and hold the screen for 3 seconds.
- Your tracker will vibrate and the clock face will appear.
- Your tracker is now being reset to factory settings.
Note: When you reset your Fitbit, you will lose all your data, including your activity history, heart rate data, and sleep data. If you want to save your data, you can sync it to your computer or phone before you reset your Fitbit.
How to Reset Fitbit Blaze or Alta
To reset a Fitbit Blaze or Alta, follow these steps:
- Make sure your tracker is fully charged before you reset it. This will help to ensure that the reset process is successful.
- Hold down the Back and Select buttons at the same time.
- Continue holding down the buttons until you see the Fitbit logo appear on the screen. This may take a few seconds.
- Release the buttons.
- Your tracker will now be reset.
Note: Resetting your tracker will erase all of your data, including your activity history, settings, and profiles. If you want to keep your data, you can sync it to your computer or mobile device before you reset your tracker.
How to do Fitbit factory reset and unpairing
Here are the steps on how to do a factory reset and unpairing on a Fitbit device:
Factory Reset
- On your Fitbit device, press and hold the button until the Fitbit logo appears.
- Tap on the Settings icon.
- Click on About.
- Tap on Factory Reset.
- Click on Reset Device.
- Follow the on-screen instructions to complete the factory reset.
Unpairing
- Open the Fitbit app on your phone.
- Tap on the Profile icon.
- Tap on the name of your device.
- Tap on Unpair Device.
Note: A factory reset will erase all data from your Fitbit device, including your activity history, settings, and profiles. Unpairing your Fitbit device will remove it from your Fitbit account. You will not be able to sync data from your device to your account until you pair it again.
Here are some of the reasons why you might need to factory reset or unpair your Fitbit device:
- You are experiencing problems with your device.
- You are giving your device to someone else.
- You are selling your device.
- You are upgrading to a new device.
Important points to remember while factory reset and unpairing
- If you are experiencing problems with your device, try restarting it first. If that does not work, you can try a factory reset. A factory reset will erase all data from your device, so be sure to back up your data first.
- If you are giving your device to someone else, you should unpair it from your account. This will prevent them from accessing your data.
- If you are upgrading to a new device, you will need to unpair your old device from your account before you can pair your new device.
FAQs on How to Reset Fitbit
Will resetting my Fitbit remove software updates?
No, resetting your Fitbit won’t remove software updates. However, if you encounter issues after updating, a reset might help resolve them.
Can I reset a Fitbit if it’s not syncing with my phone?
If your Fitbit is not syncing, try restarting it first. If that doesn’t work, you can attempt a factory reset to troubleshoot the sync issue. Remember to reconnect your Fitbit to the app afterward.
How often should I reset my Fitbit?
There’s no need to reset your Fitbit regularly. Only perform a reset if you’re experiencing persistent issues that haven’t been resolved through other troubleshooting steps.
Do I need to unpair my Fitbit before resetting it?
Unpairing your Fitbit from your phone is not necessary before performing a reset. However, after the reset, you’ll need to reconnect and set up your device again.
Will resetting my Fitbit delete my app notifications or call alerts?
No, resetting your Fitbit won’t delete your app notifications or call alerts. After the reset, you can enable these features again in the settings menu or the Fitbit app.
