In today’s digital age, smartphones have become an integral part of our lives, serving as a communication lifeline. However, encountering issues that prevent you from making phone calls can be frustrating and inconvenient.
If you own an Android phone and are facing difficulties in making calls, this article aims to provide you with a comprehensive troubleshooting guide to help you identify and resolve the underlying issues.
By following these steps, you can potentially regain the ability to make calls and restore the functionality of your Android device.
How to Fix Android that can’t make or Receive calls
Given below are the reasons and steps to fix the call making issues
Basic Troubleshooting Steps
- Check Network Coverage:
- The first step is to ensure that you have adequate network coverage.
- Verify that your phone is within range of a cellular tower, and if necessary, try moving to a different location to improve signal strength.
- Restart Your Phone:
- Restarting your phone can often resolve temporary software glitches.
- Hold the power button down, pick “Restart” from the menu, and wait for your device to reboot.
- Check Airplane Mode:
- Verify that Airplane Mode is not enabled on your phone.
- Swipe down from the top of your screen to access the quick settings menu and ensure that Airplane Mode is turned off.
- Verify SIM Card:
- Remove and reinsert your SIM card to ensure it is properly seated in its slot.
- A loose or faulty SIM card can prevent you from making calls.
Software Related Issues
- Update Your Android Version:
- Outdated software can lead to compatibility issues.
- Go to the Settings menu, then to “About phone,” and look for any available system updates.
- Install the updates if available.
- Clear Dialer App Data
- The dialer app handles outgoing calls on your Android device.Clearing its cache and data can help resolve any temporary glitches.
- Open the Settings menu, go to “Apps” or “Applications,” locate your dialer app, and select “Storage.”
- Choose the options to clear the cache and data.
- Check Call Settings
- Incorrect call settings can prevent you from making calls.
- Navigate to the Phone app settings, select “Call settings,” and ensure that your preferred SIM card and network settings are selected correctly.
- Disable Call Blocking and Do Not Disturb
- Verify that you haven’t accidentally enabled call blocking or Do Not Disturb mode.
- These settings can restrict outgoing calls. Disable them if necessary.
Network Related Issues
- Enable Mobile Data
- If you are unable to make calls over a Wi-Fi connection, ensure that your mobile data is enabled.
- Go to the Settings menu, select “Network & internet,” and toggle on the “Mobile data” option.
- Preferred Network Type
- Ensure that your preferred network type is set correctly.
- From the Settings menu, select “Network & internet” or “Connections,” then “Mobile networks,” and ensure that the appropriate network type (e.g., 3G, 4G, LTE) is selected.
- Reset Network Settings
- Resetting your network settings can help resolve connectivity issues.Navigate to the Settings menu, go to “System” or “General management,” select “Reset,” and choose the option to reset network settings.
- Note that this will remove saved Wi-Fi networks and Bluetooth pairings.
Hardware Related Issues
1. Check Signal Strength
- Poor signal strength can hinder your ability to make calls.
- Test your phone in different locations to determine if the issue is specific to a certain area.
- If the problem persists everywhere, it may indicate a hardware problem or a network issue.
2. Check for Physical Damage:
- Inspect your phone for any physical damage, such as a damaged antenna or SIM card slot.
- If you notice any issues, contact the manufacturer or visit a professional repair service to assess and potentially repair the hardware problem.
3. SIM Card Issues:
- Try inserting your SIM card into another compatible phone to determine if the problem lies with the SIM card itself.
- If the SIM card works fine in another phone, the issue may be with your Android device’s SIM card slot or reader.
- Contact your service provider or the manufacturer for further assistance.
4. Battery and Power-related Problems:
- In some cases, insufficient battery power or power-saving modes can affect your phone’s ability to make calls.
- Ensure that your phone has sufficient charge and disable any power-saving modes that might restrict call functionality
Why my Samsung phone is not allowing me to make calls?
If you encounter any problem regarding making phone calls in your Samsung phone with the help of above information you can get rid of the issue
Mobile data works but can’t make calls why? steps for fixing it
There are a few reasons why you might be able to use mobile data but not make calls. Here are some steps you can take to try to fix the problem:
- Check your network coverage.
- Make sure Airplane mode is turned off.
- Check your Do Not Disturb settings.
- Restart your phone.
- Check your SIM card.
- Update your phone’s software.
- Contact your carrier.
If you’ve tried all the above and you’re still having trouble making calls, contact your carrier for help.
NOTE: Detailed steps of troubleshooting have already been discussed above
Here are some additional tips that may help you fix the problem:
- Clear the cache and data for the Phone app.
- Reset your network settings.
- Perform a factory reset.
If you’ve tried all the above and you’re still having trouble, it’s possible that there is a problem with your phone’s hardware. In this case, you may need to take your phone to a repair shop.
Just activated new phone but can’t make phone calls Why? Steps for fixing it
If you have just activated a new phone but are unable to make phone calls, there could be several reasons behind this issue. Here are some steps you can take to troubleshoot and resolve the problem:
- Check Network Coverage.
- Confirm Activation:
- Double-check that your new phone has been properly activated.
- Contact your service provider to ensure that the activation process is complete and that there are no issues on their end.
- Insert SIM Card Correctly.
- Verify Account Status:
- Ensure that your phone service account is active and in good standing.
- Contact your service provider to confirm that there are no issues with your account or any restrictions that might prevent you from making calls.
- Restart Your Phone.
- Check Airplane Mode make sure Airplane Mode is turn off.
- Update Phone Software.
- Contact Customer Support:
- If none of the above steps resolve the issue, reach out to the customer support of your service provider. They can assist you further, troubleshoot the problem from their end, and provide specific guidance tailored to your new phone and network.
Frequently Asked Questions
1. Why do I hear static or poor call quality on my Android phone
Poor call quality can be due to network issues, a weak signal, or problems with your phone’s microphone or speaker. Try making the call from a different location or contact your service provider for assistance.
2. My Android phone shows “Emergency Calls Only.” What should I do
This message usually indicates a lack of network coverage or an issue with your SIM card. Check your network signal and ensure that your SIM card is inserted properly. If the problem persists, contact your service provider.
3. Why does my Android phone not allow me to make calls after a software update
Software updates can sometimes cause compatibility issues or introduce bugs. Restart your phone, check for any additional updates, and contact your service provider or the
4. My Android phone shows “Call Failed” when trying to make a call. How do I fix it
Restart your phone, check network coverage, verify call settings, and ensure you have sufficient account balance or credit. If the issue persists, contact your service provider for further troubleshooting
5. Why can’t I make calls while roaming on my Android phone
Roaming services may not be activated on your account. Contact your service provider to ensure roaming is enabled and to verify if there are any specific settings or restrictions related to roaming calls.
6. Why can’t I make calls on my Android phone while using a specific app
Some apps, such as VoIP or call recording apps, may interfere with the phone’s calling functionality. Try uninstalling or disabling the app temporarily to see if it resolves the issue.
7. Why does my Android phone show a “Network Error” when attempting to make calls
A network error could indicate network congestion, temporary network issues, or problems with your service provider. Check your network signal and contact your service provider for assistance.
8. I can’t make calls on my Android phone when using a specific SIM card. What could be the problem
There might be compatibility issues between the SIM card and your phone. Ensure that the SIM card is properly inserted and that it is supported by your phone and network. If the problem persists, contact your service provider for guidance.